Shipping & Returns

Shipping Policy

At Envotech, we are committed to delivering your smart automation products quickly, safely, and reliably. Please review our shipping and return policies below.

Shipping Policy Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive an order confirmation email once your order is placed.
A tracking number will be shared once your order is dispatched.

Delivery Timeline

Standard Shipping: 3–7 business days
Express Shipping (if selected): 1–3 business days

Delivery times may vary depending on location and courier service availability.

Shipping Charges

Free shipping on eligible orders (as displayed at checkout).
Shipping charges (if applicable) are calculated at checkout based on location and order size.

Packaging & Safety

All Envotech products are securely packaged to ensure safe delivery. In the rare event that your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

Shipping Coverage

We currently ship across India. For bulk or international orders, please contact our support team before placing your order.

Return & Exchange Policy

We stand behind the quality of our products and aim to ensure complete customer satisfaction.

Eligibility for Returns

You may request a return or exchange if:

The product is defective or damaged upon arrival.
You received the wrong product.
The product has a manufacturing defect.

Requests must be made within 7 days of delivery.

Conditions for Return

Product must be unused and in original packaging.
All accessories, manuals, and warranty cards must be included.
Proof of purchase is required.

Non-Returnable Items

Products damaged due to improper installation or misuse.
Products returned without original packaging.
Custom or special bulk orders (unless defective).

Refund Process

Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be processed within 5–7 business days to the original payment method.
Shipping charges (if any) are non-refundable unless the return is due to our error.

Exchange Policy

If you wish to exchange a product due to damage or defect:

Contact our support team with your order details.
Share photos/videos of the issue.
Once approved, we will arrange a replacement shipment.

Warranty Support

Most Envotech products come with a manufacturer’s warranty against defects. Please refer to the product page for specific warranty details.

Need Assistance?

For any shipping or return-related queries, please contact us:

Email: support.envotech@gmail.com
Phone: +91 8700238149
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM

We are here to help and ensure your experience with Envotech is smooth and reliable.